Shipping policy
Shipping Policy
Order Processing Orders are processed and shipped daily, Monday through Friday. Orders placed before [cutoff time, e.g., 2:00 PM CST] will be shipped the same day. Orders placed after the cutoff or on weekends/holidays will ship the next business day.
Shipping Rates & Delivery Times Shipping rates are calculated at checkout based on your order weight, dimensions, and destination. Estimated delivery times vary by carrier and location.
Domestic Shipping (United States)
- Free Standard Shipping on all orders over $75
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
- Overnight Shipping: 1 business day
International Shipping (Australia, Canada & European Union) We ship to Australia, Canada, and the European Union. International shipping rates are calculated at checkout.
- Standard International Shipping: 7–21 business days
- Expedited International Shipping: 5–10 business days
Customs, Duties & Taxes International orders may be subject to customs duties, import taxes, VAT, and other fees imposed by your destination country. These charges are the sole responsibility of the customer and are not covered or reimbursed by RANK EIGHT. We are not responsible for delays caused by customs processing.
Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Please allow up to 24 hours for tracking information to update.
Lost or Damaged Packages If your package is lost or arrives damaged, please contact us at info@live8seconds.com within 7 days of the expected delivery date and we'll make it right.
Questions? Reach out to us at info@live8seconds.com or through our Contact Us page.